GSA Services Update

March 16, 2020

While face-to-face activities on university campus have been suspended as a safety precaution to managing the COVID-19 pandemic, the GSA-UW is working on creating alternative service access points for UWaterloo graduate students during this time.

Office Hours: Our office is closed. In-person office hours are suspended for the time being. Our team is working remotely this week. Please, email us to arrange remote appointments or for any questions you may have:
Kevin McKay, GSA Executive Manager

David Billedeau, GSA Vice-President

Legal Aid Clinic: Our in-person Legal Aid Clinic service has been cancelled until the end of April. Alternatively, emergency consultations of up to 15 minutes will be provided over the phone by our lawyer. We will provide a voucher to students who have paid their fees for this service. Please email to arrange an appointment, and provide a contact number.

Tax Aid Clinic and Personal Consultations: Our in-person Tax Aid Clinic has been cancelled. Individual one-on-one consultations will continue and be provided over the phone by our accountant. For those who have registered for individual consultations, please email us with a contact number, so our accountant can contact you at the time of your booked appointment.

Empower Me: Should you wish to talk to someone about how you’re feeling or coping during this time, we encourage you to call Empower Me, a mental health and wellness service that offers confidential and accessible support. With Empower Me, you are able to connect with trained counsellors, consultants, and life coaches who are available 24/7, 365 days/year. Learn more at or call 1-844-741-6389.

The GSA-UW will continue to provide updates regarding our services and operations.

Graduation Student Association - University of Waterloo

General Office Hours

  • Monday 9:00am-5:00pm
  • Tuesday By appointment only
  • Wednesday 9:00am-5:00pm
  • Thursday 9:00am-12:00pm
  • Friday 9:00am-2:00pm

President's Office Hours


University of Waterloo
200 University Avenue West
Waterloo, ON  N2L 3G1

Territorial Acknowledgement

We, the Graduate Student Association – University of Waterloo, acknowledge that we live and work on the traditional territory of ‎ the Attawandaron (Neutral), Anishinaabeg and Haudenosaunee peoples. The University of Waterloo is situated on the Haldimand Tract, the land promised to the Six Nations that includes ten kilometers on each side of the Grand River. 

Graduate Student Association - University of Waterloo © 2020

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